Refund Policy
Here’s a refund policy for our services that you can use as a starting point:
Refund Policy for Spin Studio LLC
At Spin Studio LLC, we are committed to providing top-notch digital services to our clients. We take pride in our work and strive for client satisfaction. However, we understand that circumstances may arise where a refund is necessary. Please read our refund policy carefully to understand our guidelines and procedures.
1. Eligibility for Refund
We offer refunds for digital services in the following situations:
Service Non-Delivery: If we fail to deliver the purchased digital service within the agreed-upon time frame, you may be eligible for a full refund.
Service Deficiency: If the digital service provided does not meet the specifications and requirements outlined in the agreement or falls significantly short of your expectations, you may be eligible for a partial or full refund.
2. Requesting a Refund
To request a refund, you must contact our customer support team at support@spinstudio.site within 7 days from the date of service delivery. Your refund request should include the following information:
Your full name and contact information.
Details of the digital service in question.
An explanation of the issue or reason for the refund request.
Any relevant documentation or evidence to support your claim.
3. Evaluation and Approval
Once we receive your refund request, our team will review the information provided and assess the eligibility based on the criteria mentioned in section 1. We may request additional information or clarification from you if needed. We aim to process refund requests within 3 Business days.
4. Refund Process
If your refund request is approved, we will initiate the refund to the original payment method used for the purchase. Please note that it may take a few business days for the refund to appear in your account, depending on your payment provider’s policies.
5. Non-Refundable Services
Please be aware that not all services are eligible for refunds. Non-refundable services may include, but are not limited to:
Customized or personalized services tailored to your specific requirements.
Services that have been delivered and accepted by the client without significant deficiencies.
Services that have been partially or fully consumed or utilized.
6. Changes to This Policy
Spin Studio LLC reserves the right to amend or update this refund policy at any time. Any changes made will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any updates.
7. Contact Us
If you have any questions or concerns regarding our refund policy, please contact our customer support team at support@spinstudio.site.